Frequently Asked Questions
Everything you need to know about your Garde-Malade experience.
What is the processing time for my order?
Orders are typically processed within 1-3 business days. Once your package is dispatched, you will receive a tracking number via email to monitor its progress.
How do I care for my Garde-Malade garments?
To maintain the longevity of our premium fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using bleach or high-heat ironing.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options via Afterpay.