Returns & Exchanges
At Garde-Malade, we want you to be completely satisfied with your medical apparel. If your purchase doesn't fit perfectly or meet your expectations, we offer a hassle-free return or exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure the items are in their original condition, unworn and with tags attached, then place them securely in the original packaging if possible.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing